Freight forwarders are an important part of the shipping process, but do you know what they are and what they do?

Freight forwarders can help companies to their your products where they need to go, and they can also help you with customs paperwork and other logistics tasks.

In this post, we will cover what freight forwarders are and how you can determine if you need one. Let’s get started.

What Is a Freight Forwarder?

A freight forwarder is a third-party logistics provider that specializes in the transport of goods from one point to another.

They coordinate freight shipments with carriers, such as trucking companies or planes, as well as provide services such as customs clearance and paperwork, warehousing

Next, let’s talk about some of the services that freight forwarders provide.

Types of Freight Forwarder Services

Freight forwarders provide a wide range of services in order to ensure the safe and efficient delivery of goods. Some freight forwarder services include:

1. Coordination of freight shipments with carriers

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A freight forwarder offers coordination of freight shipments with carriers. This entails providing information about the shipper, the origin and destination of the freight, and the route.

The freight forwarder also assists in the preparation of shipping documents, including the Bill of Lading. In addition, the freight forwarder may coordinate with other parties to arrange for storage, insurance, and customs clearance.

The goal of the freight forwarder is to ensure that the shipment arrives at its destination safely and on time.

2. Customs clearance and paperwork

Freight forwarders also provide customs clearance and paperwork services. This means that they can take care of all the required documentation and communications with customs authorities on behalf of their clients.

This can be a huge time-saver for businesses, as it can be very difficult to stay up-to-date on all the latest customs regulations. By entrusting this task to a freight forwarder, businesses can focus on more important things, like growing their business.

In addition, using a freight forwarder can help to ensure that goods are shipped in compliance with all applicable laws and regulations. This can help to avoid costly delays or seized shipments.

Overall, using a freight forwarder for customs clearance and paperwork services is a wise choice for any business that ships goods internationally.

3. Warehousing

Warehousing is an important part of the freight forwarding process. When goods are shipped from one country to another, they must first clear customs.

This can often take several days or even weeks. During this time, the goods must be stored somewhere. Freight forwarders typically offer warehousing services to their clients. This means that they will store the goods until they are ready to be shipped.

They will also handle all of the necessary paperwork and documentation. In some cases, freight forwarders may also offer value-added services such as assembly and packaging to help save time and money for their clients.

4. Pick and pack services

Pick and pack services offered by freight forwarders typically entail the gathering of products from various locations and then packaging them together for shipping.

This can be a time-consuming process, but it is often essential for ensuring that products arrive at their destination safely and in a timely manner.

In many cases, pick-and-pack services can also help to improve the efficiency of shipping operations by consolidating multiple shipments into a single shipment.

Freight forwarders that offer pick-and-pack services can often provide significant advantages for businesses that rely on shipping to move their products.

5. Order tracking and tracing

The order tracking and tracing service allow clients to track the progress of their shipments and get up-to-date information on their estimated arrival time.

Order tracking and tracing can be especially useful for clients who are shipping time-sensitive or high-value goods. The service typically involves the use of tracking technology, such as GPS, to provide real-time updates on a shipment’s location.

In some cases, clients may also be able to receive alerts when their shipment arrives at its destination. Order tracking and tracing are just one of the many ways that freight forwarders help to ensure that shipments arrive on time and in good condition.

6. Consolidation and deconsolidation of freight

Freight forwarders offer a number of services, including consolidation and deconsolidation. Consolidation is the process of combining multiple shipments into one shipment in order to save on costs.

Deconsolidation is the opposite and involves breaking down a single shipment into multiple shipments. Both services can be performed by freight forwarders, depending on the needs of their clients.

In addition to consolidation and deconsolidation, freight forwarders also offer a number of other services, such as warehousing, packaging, and insurance.

While consolidation and deconsolidation can be beneficial for both freight forwarders and their clients, it is important to note that these services can also add an extra layer of complexity to the shipping process. As such, it is important to work with a freight forwarder who has experience in this area in order to avoid any delays or problems.

7. Temperature-controlled freight transport

Many perishable items, such as food and pharmaceuticals, must be kept at a certain temperature to remain fresh and edible. As a result, temperature-controlled freight transport services are essential for ensuring that these items arrive at their destination in good condition.

Freight forwarders who offer this type of service take many factors into account, including the type of product being transported, the ambient temperature, and the distance of the journey.

They will then select the appropriate mode of transportation and packaging to ensure that the products remain at a stable temperature throughout the journey.

In some cases, this may require the use of specialised equipment, such as refrigerated trucks or thermal blankets. By working with a freight forwarder who offers temperature-controlled freight transport services, you can be confident that your perishable goods will arrive fresh and unspoiled.

8. Dangerous goods transport

Freight forwarders may offer dangerous goods transport services according to regulations set forth to ensure maximum safety.

They will work with you to ensure that your shipment is properly packaged, labelled, and documented. In addition, they will track your shipment throughout its journey and provide updates along the way.

With their help, you can rest assured that your dangerous goods will arrive at their destination safely and on time.

9. Value-added services

In addition to coordinating logistics, freight forwarders also offer a range of value-added services that can save businesses time and money.

For example, many freight forwarders offer freight cost analysis and automated shipment documentation.

They may also offer consultation services to help businesses find the most cost-effective freight solution for their needs to reduce their freight costs while also improving their overall supply chain performance.

By outsourcing these tasks to a freight forwarder, businesses can focus on their core operations and leave the logistics to the experts. As a result, working with a freight forwarder can help businesses to improve their efficiency and bottom line.

Do You Need a Freight Forwarder?

If you are shipping goods internationally, then working with a freight forwarder can help to simplify the process and ensure that your goods arrive at their destination safely and on time.

If your business might need any of the services listed above, then a freight forwarder might be the right choice for you.

They can provide expertise, resources, and services that would otherwise require substantial effort and cost to implement.

Some factors to consider when determining if freight forwarding services are right for you include:

– the type of products you are shipping,

– your budget

– the complexity of the shipment

– and any special requirements (such as temperature control).

By taking into account these factors, you can decide if freight forwarding services are the best option for you.


In conclusion, freight forwarding services are an invaluable tool for businesses looking to streamline their international shipping process and reduce costs.

A freight forwarder can provide a range of services, including freight cost analysis, automated shipment documentation, and temperature-controlled freight transport services.

MF Freight has experience in freight forwarding and offers a range of services tailored to meet the needs of your business. Contact us today to find out how our freight forwarding services can help you.

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